We strive to improve our customers' experiences on our website by listening to their comments, reviews, feedbacks, and suggestions. We post their reviews of our products for you to be able to judge on your own whether to purchase an item or not. If in case we get a bad review on a product, we rectify it as soon as possible. We will never let anyone leave our site with a bad taste in their mouth. We always make sure they leave with smiles on their faces. :)